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The Digital Museum

Last Friday, I attended the presentation of a new book, “Deep Search“. They had a quite an interesting panel discussion with a few guests, including Mercedes Bunz, a German tech journalist writing for the British “Guardian”.

Later on, I stood together with another guest. Via Viktor Mayer-Schönberger’s “Delete: The Virtue of Forgetting in the Digital Age” (there’s an interview with him by David Weinberger on Radio Berkman), we arrived at the question what digital goods – documents – ought to be preserved. And, more importantly, how to choose them.

For most of human history, the idea of preservation did not even exist. Things were either used or abandoned. What they were built from would become a natural resource for later generations. The Colosseum became a quarry, and vellums with the writings of Aristotle were recycled to contain Byzantine prayers.

At some point, our societies started chronicling human history by preserving artifacts and documents. They had – and still have today – designated places for them (museums) and experts (archivists, curators) who are in charge of deciding what is worth keeping – and what’s not.

Just as newspaper editors, curators are an elite. They are gate keepers, filtering a ubiquitous ressource (information here, artifacts there) for cultural value. This has been an important task, as space is limited, in newspapers as much as in museums.

But, as Clay Shirky writes in “Here comes everybody”, in the digital space the paradigm has shifted from “filter, then publish” to “publish, then filter”. Subsequently, the Digital Museum ought to preserve anything ever published on the Web – and let users sort through it using search functions and rank exhibits by popularity. In fact, Archive.org is doing just that.

But memory capacity isn’t a ubiquitous ressource. Even Archive.org needs to make decisions about what to preserve and what to let vanish. The obvious solution is to crowdsource the exhibits of the Digital Museum. Now the question is: Do we have to fear mob rule?

The answer was one of the most interesting parts of Friday’s panel discussion. As Mercedes Bunz remarked, there has been another paradigm shift. While the industrial age was marked by a trend towards homogenity, the networked information society shifts towards customization.

What does that mean for the Digital Museum? It does not have a main exhibition, but consists of a plethora of theme rooms, each catering a small subculture or niche interest.

This is not absolutely positive. If today we go to an exhibition, we will most likely be confronted with exhibits that we would not come across were they not paired with others that we are interested in. It’s the same with newspapers, or conferences.

In the Digital Museum, this ought not to happen. We, the visitors, with our questions (queries) decide exactly what we will see. In return, the museum will only show us what we already know about.

Imagine such a museum in the analog world. You fill out a questionary about your preferences upon entering and will be served accordingly. At Transmediale 10 yesterday science fiction novelist Bruce Sterling talked about atemporality. If you want to be an astronaut, he said, just dress up as one. You will look ridiculous, but by what standards?

The Digital Museum is bound to feature equally ridiculous situations. As I joked, a Nazi will only get to see Hitler memorabilia, a Communist Soviet agitprop. In the analog world, the question is: What happens if two Nazis and a Communist enter a room together? Will the majority rule, or will the exhibits split to equally represent visitors’ preferences?

In the Digital Museum of customization, people can enter together without noticing each other, neither their differences nor what they have in common. It is possible to fully withdraw from public discourse, one of the pillars that support our democracies.

Book Review: SMS Uprising

I have just finished reading a book edited by Sokari Ekine, SMS Uprising. Subtitled “Mobile Activism in Africa”, it gives a great overview of the use of mobile technology for development and empowerment.

The book consists of two parts, each comprising a series of essays by international authors. The first four chapters target the context of mobile activism. Christian Kreutz has contributed a great summary of future trends and software developments in African mobile activism.

Another essay by Ken Banks asks whether “social mobile” is “empowering the many or the few”. Ken is the founder of FrontlineSMS, “a free software that turns a laptop and a mobile phone or modem into a central communications hub”. As the second part, consisting of seven case studies, includes a chapter co-authored by Juliana Rotich, the book brings together developers of two applications that stand for the success of mobile activism in Africa, FrontlineSMS and Ushahidi.

I especially liked the essay by Rotich and Joshua Goldstein on “Digitally networked technology in Kenya’s 2007–08 post-election crisis”. It is a short version of a case study written for the Berkman Center’s Internet and Democracy Project. The chapter looks at three facets of social media in a conflict situation: “SMS campaigns to promote violence, blogs to challenge mainstream media narratives, and online campaigns to promote awareness of human rights violations.” Here’s a short excerpt dealing with the latter part:

Ushahidi is a mashup: a blending of two internet applications to relay information in a visually compelling way. The design teams combined Google maps, which allows users to zoom in and view satellite images of Kenya, with a tool for users, via mobile phone or internet browser, to report incidents of violence on the map, add photos, video and written content that document where and when violence occurs. [...]

The Ushahidi platform is revolutionary for human rights campaigns in the way that Wikipedia is revolutionary for encyclopaedias: they are tools that allow cooperation on a massive scale. Yochai Benkler describes this phenomenon as ‘commons-based peer production’, and argues that it has a central place in rethinking economic and social cooperation in a digital age.

The essay more than once refers to Benkler’s outstanding work, The Wealth of Networks. I am just now reading this book myself and I find it to be very useful to fully understand the whole magnitude of the social media revolution we are experiencing. As Rotich and Goldstein write, “Yochai Benkler provide[s] useful language to help us begin to understand the place of these tools in society.”

SMS Uprising combines theoretical groundwork and practical case studies useful to everyone interested in the use of mobile technology for activism and development. While some chapters are a bit longer than necessary, in combination the book provides a good overview of the issue.

SMS Uprising is published by Pambazuka Press. It is available on their website as a paperback plus PDF for £12.95 or the PDF alone for £9.95 as well as on Amazon.

The publisher encourages non-commercial redistribution of the work, so if for any reason you cannot afford to buy the book, drop me a mail at [myfirstname] [at] [thisdomain] and I’ll send you the PDF.

Some thoughts about Haiti, fundraising and social media – and why there’s nothing to be euphoric about

In the last few days, I have seen quite a lot of articles talking about how great social media is for fundraising. All this related to the terrible earth quake in Haiti, of course.

I think these posts came way too early. You shouldn’t write meta on the first day of the relief efforts. Plus, there is no surprise in the fact that yes, social media is great for fundraising. Don’t get me wrong: I am in full support of those people who are using Facebook, Twitter and the rest of the net to collect donations, though I share Felix Salmon’s concerns that “throwing money at the issue” might not be the best solution for Haiti.

What I am criticizing is the euphoria of certain cyber-utopians who are now praising social media. You wouldn’t praise the town square because you can go there and ask people for donations, would you? Twitter and Facebook are nothing different: Virtual places you visit to converse. It’s not by chance that one of the early forms of “social” media on the web was called “forum”, just like the places where Romans went in ancient times to converse.

Currently, the social web doesn’t change anything about fundraising. Money still flows from the same pockets to the same NGOs as before. That’s exactly what these organizations want. But there’s no reason to be all euphoric about this.

There are indeed things related to the social web’s role in humanitarian relief that ought to be written about, such as the CrisisCamps taking place in several cities of the US. What Ushahidi and the OpenStreetMap community are doing is simply amazing. From a social media point of view, we should not miss these efforts just because the Red Cross is doing what it has always done – fundraising.

You might also want to read this interview with Patrick Meier on Ushahidi’s response to the Haiti earth quake, and German readers may be interested in my articles about this issue for netzpolitik.org and gulli:news.