Category: Crowdsourcing

Interview with Patrick Meier on Ushahidi and crisis mapping

I interviewed Patrick Meier on Ushahidi and crisis mapping for netzpolitik.org. Patrick is a fellow member of DigiActive and serves on Ushahidi’s board of directors:

Simon Columbus: [...] So what is Ushahidi?

Patrick Meier: Ushahidi is a free and open source platform that allows organizations to crowdsource information and to visualize this information dynamically on a map.

Simon Columbus: That sounds really technical. Can you delve a little deeper into Ushahidi’s structure?

Patrick Meier: Sure thing. Ushahidi simply aggregates information, so users can text in information or tweet in or go directly on the Ushahidi website and enter in information that way. The easiest way to think of Ushahidi is as a clever website, which you can send information to using different communication technologies. Information on human rights abuses, for example, or human trafficking. This information can then be mapped geographically, such as riots in a particularly neighborhood of Tehran.

Simon Columbus: What is mapping such information good for? In the last years, you have worked hard to establish “crisis mapping” as an academic field, so it is more than just a nice overview, I guess?

Patrick Meier: Sometimes it’s easier to understand information when it is mapped. For example, take a spreadsheet with lots of numbers: It may be difficult to make sense of the spreadsheet, but one could take the numbers and graph them, which would reveal more about the information. The same is true with mapping. It is simply a way to visualize information in order to reveal more about said information, e.g., like patterns. And yes, crisis mapping as a field is not just about mapping. It’s about information collection, data visualization, geospatial analysis and decision-support for operational response.

You can read the full interview in English on netzpolitik.org.

Why I like Twitter’s new RT feature – and why you should use it

It’s not exactly that new – and it seems as if people are beginning to accept it – but still many users have not come to understand why Twitter’s retweet functionality is a great addition rather than an annoying feature.

From the beginning there has been considerable resistance against the feature. That’s quite the usual, seems as if even social media early adopters have a huge bunch of conservative techno-critics among them. One of the main points of criticism was that the new tool does not allow to add a comment to the retweeted text. Well, duh: You don’t need to use it every time you retweet something.

But in some cases it would be nice if people would start to adopt it. Today, there was an occasion which made this extremely clear. It was the day of the first hearing of the class-action law suit against the data retention bill before Germany’s federal constitutional court. There are about 35.000 complainants – more than ever before – so interest in the case is high. Still, only three people were twittering out of the court (as you needed to have a press card to take a laptop with you), using the hash tags #vds (“VorratsDatenSpeicherung”, en.: data retention) and #BVerfG (BundesVerfassungsGericht, en.: federal constitutional court).

Following these hash tags on Twitter, users would want to get the coverage from people inside the court room, plus commentary from others following the event (at least that’s what I assume). Well, here’s what they got:

bverfg

@akvorrat is the account of the working group against data retention, twittering from the court room. The other messages are retweets of either @akvorrat’s coverage or commentary on it. The news stream for the hash tag is polluted with redundant messages. Because people are using the old retweet method. Twitter’s new feature cleans the stream of redundant information. In my opinion, that’s a huge plus in usability.

How Last.fm fails to work for non-Western music

While using Last.fm personalized radio rather extensively during the last day, I again noticed a problem of this service I had stumbled upon before. I had turned to Last.fm to listen to music rooted in Western Africa’s (and especially Mali’s) griot culture (if you by the way know a good novel influenced by griot culture; or a piece of non-fiction dealing with it, I would be grateful for a hint).

This music has become known under various labels in the West: It was named “Desert Blues”, categorized as world music, even the term “griot” is an English one most probably derived from a Portuguese expression. And here the trouble begins.

Since I wanted to listen to Afel Bocoum, Oumou Sangaré and Toumani Diabaté, just to name a few, I usually started with one of these musicians, using the “similar artists” radio function to get a broad mix of related songs. What I got was indeed a broad mix (and a very nice one, too) – but it wasn’t exactly what I wanted.

Quite often, music from other genres would interrupt my stream of precisely this Malian mix of folk music and modern influences from pop, blues and rap that I was looking for. I admit, I don’t know how to call what I wanted to listen to. And that’s exactly the problem Last.fm is struggling with.

For Western pop music you will find that tags are often extremely precise – e.g. Black Box Recorder, another band that I have recently discovered through Last.fm, is tagged as “indie, female vocalists, indie pop, british, britpop” (that’s the five most used tags for the trio). A group found to be “similar artists”, Cinerama, is tagged as “indie, indie pop, britpop, chamber pop, pop”. Three different types of “pop”: With this information, Cinerama can be located pretty well on the map of pop music.

Now let’s have a look at said Malian musicians. Oumou Sangaré is tagged “african, mali, world, africa, world music” – that is exactly no distinctive genre. “World music” can be anything from Cuba’s Buena Vista Social Club to Siberian overtone singing; “Mali” and “Africa” are but regional tags. While “Mali” might be indeed helpful, “Africa” certainly is a category much too broad to be of any use. Would you even think about tagging any music as “European”?

In the case of Oumou Sangaré, her biography (on Last.fm) gives a hint how to correctly tag her music: She is a prominent performer of wassoulou, a Western African style of pop music. In the case of Toumani Diabaté, there is at least one correct tag. It’s “kora” – the 21-string harp-lute he plays. But this is a rare example – “Africa”, “Mali” and “World” are the words used by far most often to tag this kind of music. Which explains why occasionally, some Ugandan singer’s voice would interrupt my stream of Malian music.

This is a problem Last.fm is suffering from in about every branch of non-Western music: As its users are not precise in tagging it, its radio functionality is not precise in playing it. I have always thought of Last.fm as a great example how web 2.0 and crowd-sourcing can broaden your horizon. But its lack of functionality when it comes to non-Western music shows: The crowd needs to be familiar with what it tags. A bunch of Western neo-hippies listening to Afel Bocoum’s tracks out of exoticism obviously aren’t.