Category: Privacy

Recognizing the value of privacy: A management game on data security

At first sight, data security is a dust-dry topic. It is very theoretical, and even if you visualize its core elements, such as encryption, they don’t really become tangible. But it doesn’t have to be like that. Data security touches our every day lives, and there are measures to show it. During our exchange project in Novosibirsk, we played a management game on data security. It’s one of the best ways to make the advantages and risks of huge databases a concrete experience.

The game was split into two stages. We were around 20 people, divided into groups of four. During the first stage of the game, each group would represent one institution where data are collected, e.g. a supermarket, a library, a gas station, a bank or a registration office. Each participant would also get a list of tasks to fulfill one after another, such as borrowing a book or buying certain items at the supermarket, and a personal ID number. The stations would have forms in which to write down information on their “customers”, such as the ID number and what they bought or borrowed. Thus, several databases were created.

In the second stage of the game, each group would get assigned a job for which to fulfill they needed to use the databases compiled beforehand. Two groups would have to find a job candidate matching a certain profile, two others had to find potential subscribers for a magazine. The fifth group acted as the police, researching a hit-and-run accident.

I got to be in one of the personnel boards. We used the criteria given (e.g. the applicant had to be obedient, incorruptible and sound) and added others, such as intelligence and professional experience. Then we converted these criteria into information we could get from the databases. For professional experience, we assumed a person had to be of a certain age (listed at the registration office), for intelligence we looked at the books they got from the library. We excluded people buying alcohol or pharmaceuticals at the supermarket and those who had a negative balance at the bank.

Through this process, we managed to cut our list down to three people. Using “inofficial” information overheard from the police office, we excluded another person who was a suspect in the hit-and-run case. Finally, we chose one of the two applicants because she had refueled at the gas station, leading us to assume she had a driver’s license, thus being more flexible.

When presenting our findings it turned out the other “personnel board” group had agreed on a different company profile. While we had looked out for people suiting a dislikable chemical corporation, they had explicitly tried to avoid yuppies (by excluding people who had “too much money for their age”). Still, their choice was number two on our list, which means that our (rudimental) algorithms worked relatively similar. The two groups researching potential customers for a magazine on the other hand did not have any overlap on their top three spots.

Still, the findings of the “police” group were the most interesting ones. The group had summoned three people they alleged to be possible perpetrators, but all denied to have committed the crime. The real offender was not found, data mining thus failed in this case.

The group had assumed that the perpetrator had to have left traces in connection with the scooter involved in the accident. Subsequently, they had collected information from library, supermarket and gas station: People who had borrowed books on repairing scooters, bought tools or filled up on a certain kind of fuel used by scooters. People who had borrowed relevant books and stocked up on tools where thus most suspicious. But when interviewed about their errands, the suspects declared to have gotten books and tools for their brothers.

The “police” group had in fact missed one important source of information. At the registration office, addresses of all participants were listed. Using a map on the wall, the investigators could have matched this data with the site of the crime, by this means compiling a list of people living close to it. Together with data from the other institutions, this would have led them to the actual perpetrator.

This management game makes data security a real experience for all participants. It becomes clear that data are not self-explanatory, and that misinterpretation is a huge risk. Of course the game very much simplifies the actual situation. E.g., different rights of access to data sources for different institutions did not play a role, nor did data accuracy. Still it is a good introduction into the issue and a good way to attract awareness for the issue.

After my experience with the management game method in Novosibirsk, I would like to use it in a Privacy Workshop. Participants need to be able to work independently to a certain degree, therefore I would recommend it for students of higher grades only. On the other hand, this approach might also appeal to participants who are less computer-savvy.

(Crossposted from the Privacy Workshop Project blog)

A Privacy Workshop with parents

Last Weekend we took the Privacy Workshop Project to a new level when we held our first workshop with parents.

We have been working with kids for a while, but we felt it was necessary to include parents in our efforts to strengthen children’s privacy education. So we invited parents from the school where we have been doing the two latest workshops. We are doing two workshops, one last Saturday and one next weekend, but it looks like we’ve been overestimating the interest in our lectures a little, so we were five workshop dudes and only four parents on Saturday.

We had decided to do a slim version of our regular workshop routine with the parents, which proved to make sense. After all, the kids are much more tech-savvy than the older generation, and thus faster in exploring new technologies.

For the parents, we started off with a version of the talk Christoph held at the Chaos Communication Congress last year. It had a clear message: The internet is great for communication, but we need to behave responsibly. Christoph likes to take the town square as a metaphor for the net: You can go there, meet people, communicate – but you should not run around naked, shouting the names of your sex partners and your credit card information.

That’s what I followed up on when I introduced the principle structure of social networks (indeed, none of the participants had a social network profile, which I tend to deem unusual even for my parents’ generation). Talking about privacy options in social networks, I made the point that it is important to strike a balance between openness and privacy. On the one hand, openness enables communication and social interaction, which I think of as basic human needs. On the other hand, being too open can damage children’s future prospects.

While we showcased some extreme examples of how not to behave on social networks, we also warned of indirect information hidden in profiles. The “gaydar algorithm” that’s modeled to out gay Facebook members by analyzing the sexual orientations of their networks of friends is a good example for that.

As usual, this theoretical introduction was complemented by a hands-on phase. We taught the parents how to use TrueCrypt for data encryption, which I think is the encryption software most useful to parents, too. As “digital immigrants”, our participants were not as fast in taking on the technology as the kids, but in the end everything worked out well.

It is obvious that when doing privacy workshops with parents, one has to strike a balance between addressing the challenges children are facing when using social web applications and taking up the parents at their own situation. I think we did quite well in pointing out dangers without spreading too much f.u.d. – fear, uncertainty, doubt. In the contrary, we are excited about the prospects of social media, and we want the kids to use it. That’s not going to work if we make the parents cyberpessimists – we have to educate them so that they can take up responsibility in guiding their kids.