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Book Review: SMS Uprising

I have just finished reading a book edited by Sokari Ekine, SMS Uprising. Subtitled “Mobile Activism in Africa”, it gives a great overview of the use of mobile technology for development and empowerment.

The book consists of two parts, each comprising a series of essays by international authors. The first four chapters target the context of mobile activism. Christian Kreutz has contributed a great summary of future trends and software developments in African mobile activism.

Another essay by Ken Banks asks whether “social mobile” is “empowering the many or the few”. Ken is the founder of FrontlineSMS, “a free software that turns a laptop and a mobile phone or modem into a central communications hub”. As the second part, consisting of seven case studies, includes a chapter co-authored by Juliana Rotich, the book brings together developers of two applications that stand for the success of mobile activism in Africa, FrontlineSMS and Ushahidi.

I especially liked the essay by Rotich and Joshua Goldstein on “Digitally networked technology in Kenya’s 2007–08 post-election crisis”. It is a short version of a case study written for the Berkman Center’s Internet and Democracy Project. The chapter looks at three facets of social media in a conflict situation: “SMS campaigns to promote violence, blogs to challenge mainstream media narratives, and online campaigns to promote awareness of human rights violations.” Here’s a short excerpt dealing with the latter part:

Ushahidi is a mashup: a blending of two internet applications to relay information in a visually compelling way. The design teams combined Google maps, which allows users to zoom in and view satellite images of Kenya, with a tool for users, via mobile phone or internet browser, to report incidents of violence on the map, add photos, video and written content that document where and when violence occurs. [...]

The Ushahidi platform is revolutionary for human rights campaigns in the way that Wikipedia is revolutionary for encyclopaedias: they are tools that allow cooperation on a massive scale. Yochai Benkler describes this phenomenon as ‘commons-based peer production’, and argues that it has a central place in rethinking economic and social cooperation in a digital age.

The essay more than once refers to Benkler’s outstanding work, The Wealth of Networks. I am just now reading this book myself and I find it to be very useful to fully understand the whole magnitude of the social media revolution we are experiencing. As Rotich and Goldstein write, “Yochai Benkler provide[s] useful language to help us begin to understand the place of these tools in society.”

SMS Uprising combines theoretical groundwork and practical case studies useful to everyone interested in the use of mobile technology for activism and development. While some chapters are a bit longer than necessary, in combination the book provides a good overview of the issue.

SMS Uprising is published by Pambazuka Press. It is available on their website as a paperback plus PDF for £12.95 or the PDF alone for £9.95 as well as on Amazon.

The publisher encourages non-commercial redistribution of the work, so if for any reason you cannot afford to buy the book, drop me a mail at [myfirstname] [at] [thisdomain] and I’ll send you the PDF.

Some thoughts about Haiti, fundraising and social media – and why there’s nothing to be euphoric about

In the last few days, I have seen quite a lot of articles talking about how great social media is for fundraising. All this related to the terrible earth quake in Haiti, of course.

I think these posts came way too early. You shouldn’t write meta on the first day of the relief efforts. Plus, there is no surprise in the fact that yes, social media is great for fundraising. Don’t get me wrong: I am in full support of those people who are using Facebook, Twitter and the rest of the net to collect donations, though I share Felix Salmon’s concerns that “throwing money at the issue” might not be the best solution for Haiti.

What I am criticizing is the euphoria of certain cyber-utopians who are now praising social media. You wouldn’t praise the town square because you can go there and ask people for donations, would you? Twitter and Facebook are nothing different: Virtual places you visit to converse. It’s not by chance that one of the early forms of “social” media on the web was called “forum”, just like the places where Romans went in ancient times to converse.

Currently, the social web doesn’t change anything about fundraising. Money still flows from the same pockets to the same NGOs as before. That’s exactly what these organizations want. But there’s no reason to be all euphoric about this.

There are indeed things related to the social web’s role in humanitarian relief that ought to be written about, such as the CrisisCamps taking place in several cities of the US. What Ushahidi and the OpenStreetMap community are doing is simply amazing. From a social media point of view, we should not miss these efforts just because the Red Cross is doing what it has always done – fundraising.

You might also want to read this interview with Patrick Meier on Ushahidi’s response to the Haiti earth quake, and German readers may be interested in my articles about this issue for netzpolitik.org and gulli:news.

Interview with Patrick Meier on Ushahidi and crisis mapping

I interviewed Patrick Meier on Ushahidi and crisis mapping for netzpolitik.org. Patrick is a fellow member of DigiActive and serves on Ushahidi’s board of directors:

Simon Columbus: [...] So what is Ushahidi?

Patrick Meier: Ushahidi is a free and open source platform that allows organizations to crowdsource information and to visualize this information dynamically on a map.

Simon Columbus: That sounds really technical. Can you delve a little deeper into Ushahidi’s structure?

Patrick Meier: Sure thing. Ushahidi simply aggregates information, so users can text in information or tweet in or go directly on the Ushahidi website and enter in information that way. The easiest way to think of Ushahidi is as a clever website, which you can send information to using different communication technologies. Information on human rights abuses, for example, or human trafficking. This information can then be mapped geographically, such as riots in a particularly neighborhood of Tehran.

Simon Columbus: What is mapping such information good for? In the last years, you have worked hard to establish “crisis mapping” as an academic field, so it is more than just a nice overview, I guess?

Patrick Meier: Sometimes it’s easier to understand information when it is mapped. For example, take a spreadsheet with lots of numbers: It may be difficult to make sense of the spreadsheet, but one could take the numbers and graph them, which would reveal more about the information. The same is true with mapping. It is simply a way to visualize information in order to reveal more about said information, e.g., like patterns. And yes, crisis mapping as a field is not just about mapping. It’s about information collection, data visualization, geospatial analysis and decision-support for operational response.

You can read the full interview in English on netzpolitik.org.

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